Payments:
All payments regarding purchases in our store are exclusively handled by either WooCommerce / Stripe Payment Processing or Personal Check (needs to be approved by us).
In any case, Your order will not be shipped before receipt of payment. C.O.D. orders are not offered.
Taxes:
We are charging applicable State sales tax for all orders as required by law. That includes all in person, phone, text and online orders.
Shipping:
FREE SHIPPING* is included with all orders. We are NOT charging any handling or packaging fees for these destinations. (* to lower 48 states)
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Shipments to Alaska, Hawaii will be charged a Flat Rate Delivery charge of $8.00. Foreign orders, including Canada need to contact us by email or text and orders will be shipped after cost is determined and before items are produced. We will email you the actual cost plus S&H before charging anything.
All U.S. orders are shipped USPS First Class Parcel (with tracking) within 3 to 7 business days of your order (unless otherwise noted.)
Due to the fact that all items are only produced/customized after the order is received, “Overnight” or “Next Day” service is not available. In some cases we may contact you concerning an order that will not ship within the above mentioned time frame.
Delivery:
USPS Delivery may take 2 – 5 business days depending on destination, weather and or holiday rush mailings. In the event of a back-order or a color/size that is sold out we will contact you concerning shipping.
NO GUARANTEE ON SHIPPING DELIVERY DATE IS PROVIDED. FOR BIRTHDAYS OR HOLIDAY GIFT GIVING WE RECOMMEND TO ORDER AT LEAST 3 WEEKS IN ADVANCE.
LOST SHIPMENTS: IF YOUR ORDER DOES NOT ARRIVE WE WILL REPLACE THE ITEMS ORDERED ONLY IF YOU PAID FOR OPTIONAL INSURANCE AND AFTER A TRACE ON YOUR SHIPMENT HAS BEEN INITIATED.
